Privacy Policy
Last updated: January 2025
1. Introduction
Socialgamesfinland Oy ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our entertainment-only social casino service.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email address) when you contact us
- Age verification confirmation
- Cookie preferences and consent choices
2.2 Automatically Collected Information
- Game usage data and virtual credit transactions
- Device information and browser type
- IP address and approximate location (for Finland verification)
- Website usage analytics (only with your consent)
3. Legal Basis for Processing
We process your personal information based on:
- Legitimate Interest: To provide our entertainment service and ensure compliance with Finnish law
- Legal Compliance: To verify age requirements and geographic restrictions
- Consent: For analytics and marketing cookies (you can withdraw consent at any time)
4. How We Use Your Information
- To provide and maintain our social casino service
- To verify age and geographic eligibility
- To respond to your inquiries and provide customer support
- To improve our service (with your consent for analytics)
- To comply with legal obligations
5. Cookies and Tracking
We use the following types of cookies:
5.1 Strictly Necessary Cookies
- Age verification status
- Cookie consent preferences
- Virtual credit balance and game state
5.2 Optional Cookies (Require Consent)
- Analytics: To understand how you use our site
- Marketing: To deliver relevant content
You can manage your cookie preferences at any time. See our Cookie Policy for more details.
6. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only:
- With service providers who help us operate our platform (under strict confidentiality)
- When required by law or legal process
- To protect our rights or the safety of our users
7. Data Retention
- Age verification data: Retained for the duration of your use
- Contact form inquiries: 2 years or until resolved
- Analytics data: 26 months (if consented)
- Cookie preferences: Until you change them or clear your browser
8. Your Rights (GDPR)
As a user in the EU/EEA, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: For analytics and marketing cookies
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
10. International Transfers
Your data is processed primarily within the EU/EEA. Any transfers outside this region are protected by appropriate safeguards under GDPR.
11. Children's Privacy
Our service is not intended for persons under 18. We do not knowingly collect personal information from minors. If we discover we have collected such information, we will delete it immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
13. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
- Email: privacy@socialgamesfinland.com
- Address: Socialgamesfinland Oy, PL 105, 00101 Helsinki, Finland
14. Data Protection Officer
For data protection matters, you can contact our DPO at: privacy@socialgamesfinland.com